Investigate advantages of providing feedback, find out types of feedback and consider strategies for providing feedback.

Providing Feedback

 
Providing Feedback
No matter, when and where you apply feedback, in all cases it is effective. In distance education feedback differs from the classroom activities. The instructor communicates with students via exchanging e-mails and phone calls. When the necessity to provide feedback on assignments arises, frequently it is difficult to make individual comments to students and give them back their written work with meaningful feedback.
Distance learning students should receive quality feedback, because students are not able to receive comments concerning their assignments or explanation to their assignments. Distance learning students do not know exactly if the teacher got their messages and assignments and if they have done the assignment well. Quality feedback is required to assist distant learning students to learn. Quality feedback is giving full answers to questions and giving comments concerning assignments, but some other ways of providing feedback to students are also possible.
If you want to provide quality feedback, you should plan for feedback.

There are such advantages of providing feedback as:
- Students feel as they are a part of the class, the class atmosphere gets more comfortable.
- Students see what points they are strong at and what points they are weak. They have the possibility to focus their efforts at weak points.
- Students like the learning process because they see the intructor’s interest in their progress.

There are such kinds of feedback as:
Information Feedback – it is known either as informational as evaluative feedback. The instructor answers to a student question or gives an assignment grade and comments.
Acknowledgement Feedback – it provides the student with the knowledge that a certain event has taken place.
Get to know about various stragedies for providing feedback.

Strategies for Providing Feedback
Not all of the strategies given in this article can be used for every course. Use strategies from each feedback category that can be the most suitable for your distance-learning course.

Information Feedback

 Strategy 

Details 

 Have a plan necessary for grading and getting assignments for some period.Students require some time to receive feedback concerning assignments, especially in the cases when one assignment can cause another. Define time soon after grading assignments and giving them back to students. One week or less is recommended to provide students with feedback.
 Have a schedule for reaction to discussions in myWPI. • Define weekly time for reading and reacting to discussion questions. There is no necessity to react to all postings, but if the instructor comment some times a week, students will be sure that the instructor is interested in their progress and discussions. Some postings two to three times a week is quite recommended for this purpose.
• The instructor’s involving in the online discussions provides students with an idea that they think right.
• Let individuals know about good postings to encourage their participation in the course’s discussion.
• If the discussion is in the wrong direction, lead students to a different direction. Pay attention to various ways of looking at the topic or asking follow-up questions to direct thinking in another direction.
• If you do not know how to organize discussions properly, pay attention how discussion boards are applied.
 Have grading criteria for the course and for individual assignments.The instructor should provide students with grading criteria on assignments to give them a possibility to compare their assignments with grades and with the instructor’s comments. Thus, assignment criteria are applied as feedback.
Set office hours or live class discussions. Set time for interaction with students via phone or such electronic communications as instant messaging.
Be sure that your office hours are known to anyone in the class who is eager to attend. Such action is necessary, because students can answer questions of other students and ask them something. Apply such activities as messaging programs (such as AOL Messenger), the virtual classroom or lightweight text chat in myWPI, or Interwise.
Apply the PDF Scanner to give students assignments with your written comments. You can apply the PDF scanner to write written comments on print copies of assignments for students in your campus-based and distant learning classes. The purpose of PDF scanner is to scan the print copies and turn them into PDF documents and e-mail them to students. The instructor can print out student assignments, write comments on them and visit the ATC in Fuller Labs B24 to send them to students through the PDF scanner or with ATC coordinator and the ATC staff will send them back to students via the PDF scanner.
 Apply the Assignment Manager in myWPI to define grades and provide with comments on assignments.  The Assignment Manager in myWPI gives a possibility for an instructor to enter a grade and type comments for students’ onservation via myWPI. The grades are available in a gradebook to make grades easy.
 Apply Microsoft Word or Adobe Acrobat to put electronic comments into assignments, then return them to students. Microsoft Word provides you with a possibility to insert comments into assignments. To insert a comment, you should highlight the text you are commenting on, go to the Insert menu and choose Comment. Save the file and return it to the student through e-mail.
The full version of Adobe Acrobat (not Acrobat Reader) can also be used for having comments. For this purpose, you should highlight text in PDF documents and type comments. The students submit their assignments as PDF files or the instructor turns them to PDF files via Adobe Acrobat. Then save the files and give them back to students for reading your comments via Acrobat Reader.
 Apply the Test Manager in myWPI to have tests and quizzes. Tests and quizzes established via the Test Manager can be automatically graded and have prompt feedback to students as soon as they are done by students. 
Test and quiz scores are kept in the gradebook, so it is easy to pay attention to student grades.
Apply the Gradebook in myWPI.  The Gradebook collects all students' grades for all assignments in the class. Students can see all of their grades, successes and their place in the class.
The Assignment Manager and Test Manager possess grading mechanisms for automatical inserting grades into the gradebook.
Update your gradebook once a week, because students should be aware of their development and place in the class.
 Make assignments in such a way, so students have feedback to each otherDivide students up in pairs and let them make comments concerning each other’s work. Students can work in groups and present their successes to the whole class, which gives comments on their work.
This technique helps students to encourage using various assignments or when there are multiple parts to an assignment divided into stages.

Acknowledgement Feedback.

 Strategy

 Details

 Set a response time and insert it in the syllabus.• Aknowledge students when you correct messages or answer. It is recommended to answer within 24 hours during weekdays.
• Find the quickest and the best way for students to receive a response from you. It may be an e-mail or your voice mail, the response you use the most frequently.
• If a response time lasts longer than you originally stated, because of unusual circumstances, students should know about it.
Pay special attention to students who have difficulties with participationin discussion.  • Students, who have difficulties with taking part in discussion, should receive encouragement, especially in the cases when distance learning or the content of the course is new to them. Interact with the students via individual e-mails and encourage them to take part.
• If a student does not take part in the course’ activities during the course, get to know what the reason is and do all the possible for his or her participation.
 Acknowledge time to inform students concerning their assignments.  Set time when an assignment should be send to students and when it is received by you. Such messages ensure distance learning students that you are interested in them.
 Apply the Assignment Manager in myWPI to submit assignments.  While applying the Assignment Manager in myWPI, you do not have to send e-mail messages to students, because the Assignment Manager provides them with acknowledgement that their assignments have been successfully submitted.